No - you can check out as a guest. But if you order with us regularly, a free trade account gives you discounted pricing, faster repeat ordering, full order history and quicker quotes.

We accept all major credit and debit cards (Visa, Mastercard) at checkout. Trade account customers can also pay by bank transfer. If you need a pro-forma invoice before payment, just let us know.

No - there is no minimum order value. Whether you need a single castor or a pallet of wheels, we'll dispatch it. Note that smaller orders are subject to standard carriage charges (see Delivery section below).

Absolutely. For volume orders, custom specifications or anything not listed online, email info@parnells.eu with your requirements (quantity, application, weight rating if known) and we'll come back with a tailored quote, usually within one working day.

VAT invoices are issued automatically with every order and emailed to the address on file. Trade account customers can also download invoices directly from their account dashboard. If you need an invoice reissued, just drop us a note.

A trade account unlocks discounted business pricing, faster checkout, and full order history. (subject to approval). It's free to open and designed for fabricators, manufacturers, resellers, contractors and any business buying components regularly.

Any registered business is welcome to apply - sole traders, limited companies and public sector buyers. We supply trade customers across food and beverage, pharmaceutical, medical, material handling, agriculture, point-of-sale, fishery, hardware and steel fabrication.

Register at parnells.eu/web/signup with your business details.

These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

We ship to Ireland, the UK and across Europe. All orders are dispatched from our warehouse in Ballymount, Dublin. For full country-specific information see our Ireland, UK and EU delivery pages.

Standard transit times from dispatch:

• Ireland: 1-2 working days
• UK: 2-4 working days
• EU: 3-7 working days, depending on country

Orders placed before 14:00 (Dublin time) are dispatched the same working day, subject to stock.

Yes - every order ships on a tracked courier service. You'll receive a tracking link by email as soon as the consignment leaves our warehouse.

These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

Get in touch within 48 hours of delivery and we'll sort it - either a replacement or a full refund. Photos of the damaged packaging and product really help us process the claim quickly with the courier.

That's on us. Contact us straight away and we'll arrange a replacement at no cost and collect the incorrect item.

Yes - all products are covered by manufacturer warranty against defects in materials or workmanship. Warranty length varies by brand and product type (typically 12-24 months for standard ranges). Damage caused by overloading, misuse or installation outside the product's rated conditions isn't covered.

Once the returned item is received and inspected, refunds are processed within 5 working days back to your original payment method.

VAT invoices are issued automatically with every order and emailed to the address on file. Trade account customers can also download invoices directly from their account dashboard. If you need an invoice reissued, just drop us a note.