United Kingdom Delivery Information
Parnells provides fast delivery of wheels, castors, tyres, pallet trucks and material handling equipment across the United Kingdom
Orders are dispatched from our warehouse in Dublin, Ireland, using trusted courier and freight partners to ensure reliable delivery throughout the UK.
Order Processing Times
Import Duties & VAT
UK orders are shipped using Delivered Duty Paid (DDP) shipping. We complete the entire customs process on your behalf before your order leaves our Dublin warehouse.
There is nothing for you to do at the border and nothing to settle on delivery. No import charges, no duty fees, no paperwork and no clearance delays. Your order arrives the same way any UK delivery would.
When you order from us:
- We handle all customs declarations and documentation
- All duties are paid by us before dispatch
- No import VAT is collected from you on delivery
- No unexpected charges from the courier
- The price you see at checkout is the price you pay
We ship into the UK daily and have the process fully streamlined, so ordering from Ireland is as simple as ordering from a UK supplier.
If you have any questions about shipping to the UK, please contact our team before placing your order.
Contact Form
Please fill in your details below & we will respond to you as soon as possible
(responses will be made during business hours Monday - Friday 07:30 - 16:00)
Frequently asked questions
Here are some common questions about our company.
Orders are usually processed within 0–1 working day. Transit time to the UK is typically 2–4 working days, meaning most orders arrive within 2–5 working days.
Yes. UK orders are shipped using DDP shipping, which means we pay all duties and complete all customs formalities before your order is dispatched. Nothing is collected from you on delivery.
No. We handle every declaration and document on your behalf. There is nothing for you to file or submit.
No. The price at checkout includes duties and taxes. The courier will not ask you for anything on delivery.
Yes. All UK shipments are sent using tracked courier services, allowing you to follow your order during transit.